FairyKids.bg reserves the right to refuse an order in cases where the product is out of stock. In case of out of stock, we will contact you.

Orders are delivered to a courier company within 2 working days after order acceptance. Orders placed outside store hours or during holidays are processed in the first business days.

All orders are shipped with additional service "open".

Our shop assistants will contact you to confirm the order.

If you wish to return a product, you have the right to do it up to 14 days from receiving it. For more information, you can visit the Returns and Exchanges page

For additional questions, contact us

All orders are sent by courier company Speedy. Shipping prices are:

• To Speedy's office or adress - BGN 6.00
• For orders over BGN 100 - free delivery

We can deliver your order even if you're outside Bulgaria. Shipping prices vary depending on the country, volume and weight of the shipment. You can receive a specific price after finalizing the order.

For additional questions, you can contact our representative using one of the following options:

Every day from 09:00 to 20:00 by phone +359 88 500 0791

Through our contact form, leaving a phone number for contact

Via email at hello@fairykids.bg